Chester Visitor Information Centre

Chester Visitor Information Centre is conveniently located by the historic Town Hall on Northgate Street, opposite the Cathedral.

We offer a wide range of services and our friendly and experienced team are on hand to help you make the most of your time in Chester and Cheshire.

We love to support our local businesses and are proud to stock locally produced souvenirs and gifts such as Jams and Chutneys, Shropshire Lavender and Cheshire Candles.

We also cater for corporate gifting, so please take a look at our online shop for ideas. 

You can view all our FREE publications and maps available about Chester and Cheshire here.


Opening Times


Contact Information


Our Services

Visitor Information Centre

Visitor Information

Visitor Information Team

We are open all year around:

9am - 5.30pm (Monday - Saturday)

10am - 5pm (Sundays & Bank Holidays)

Address: Town Hall, Northgate Street, Chester, CH1 2HJ.

Tel: 0845 647 7868


  • Discounted tickets for Chester Zoo, Blue Planet Aquarium & BusyBus Tours
  • Open Top and Vintage Bus Tour Tickets
  • Local Accommodation Bookings
  • Maps, Guides & Books
  • National Express Tickets
  • Souvenirs including locally sourced products
  • Tickets for local events, festivals and shows 
Photo by Ian Cooper / Chester Chronicle


Location Map


 View Larger Map